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Are online reviews important?

August 27, 2020 | < 1 minutes to read
Are online reviews important?

Online reviews are incredibly important, both for businesses and consumers. For businesses, reviews help impact their SEO, promote their services through happy customers, and serve as an opportunity to learn their strengths and weaknesses. For consumers, they provide a glimpse into how the business treats their customers and engages with them before, during, and after the transaction. Online reviews can serve as crucial tipping points during a consumer’s buying decision.

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